Throughout these unprecedented times, many Resellers and Systems Integrators have been forced to furlough team members or reduce headcount, creating leaner operations in order to weather the economic downturn. But as we now approach an economic return and ramp up our trading levels, these resourcing gaps can limit the services that resellers can take to market.
Over the years, many organisations have developed their partner networks by engaging with multiple suppliers for specific services, utilising flexible transactional relationships to access services on an as-needed basis. The immediate advantages here are clear: organisations can broaden their capabilities and enhance their infrastructure while minimising the resulting burden on internal teams, allowing them to focus their expertise on business growth activities.
To say the past year has been a challenging one would be an understatement. COVID-19 has forced organisations to adapt to remote working and reconsider the way we connect and collaborate with colleagues and deliver services to our customers and end users. With sales dropping 30% in Q2 of 2020[1], the picture certainly seemed bleak, but looking back on the past years' challenges and innovations, what lessons can be learned, and what new opportunities are waiting for us as we consider the eventual return to the office?
Let's consider the year as a whole and find out…
Read our Partner Brochure As a trusted partner, our deep expertise and capabilities in Networks, Cloud, Data Centre Solutions, Unified Communications, Cyber Security and Professional Service enable your sales teams to increase your average order values. We design and deliver Channel Partner solutions ranging in value from £5,000 to £1,000,000 per y...
A longstanding channel partnership drives the delivery of world-class managed IT services About Quiss Technology Since 1988, Quiss Technology has been delivering world-class managed IT services, with a particular focus on the legal, manufacturing, and pharmaceutical sectors, with key products being level 1, 2, and 3 helpdesks, network, c...
As a wholesale provider, your choice of technology partners is critical to the successful delivery of your services. However, with a digital landscape that's constantly changing, and providers expected to deliver consistent performance across all regions, robust cyber security that utilises the latest threat intelligence, and compliance with a range of increasingly demanding regulations, developing a strong partner ecosystem is more challenging than ever before. Nonetheless, the potential rewards are great.
The addition of Vysiion to the Exponential-e Group has ushered in a new era of innovation for both companies. Combining our collective expertise with multiple technologies, across multiple sectors, allows us to deliver a more comprehensive service wrap, putting a range of cutting-edge solutions at the fingertips of our channel partners which they, in turn, can offer to their customers and end users. For example, consider Vysiion's smart technology capabilities…
Throughout the past year, organisations across all sectors have been forced to adapt to lockdown requirements, with omnichannel communications replacing many familiar methods of face-to-face contact. In light of this shift, the familiar service desk's role has broadened, acting as many customers' and end users' primary means of contact with their service providers.
