Data security is a critical concern for all customers and end users, and when we look at the current threat landscape, it's not hard to see why. With hybrid working now firmly established, Cloud transformation showing no signs of slowing down, and the potential for emerging technologies like AI to be weaponised by global bad actors, cyber security is more complex than ever before. In the first half of 2023, 694 publicly disclosed data breaches, with 87 of those occurring in July alone¹.

Onboarding has always been a challenge for organisations, whether they're start-ups or international corporations. There are numerous factors to consider, from practical ones - like gathering payroll information, setting up phones and laptops, and arranging access to office space - to more subtle ones, like ensuring new joiners are able to bond with their teams and are comfortable in their new working environment.

Throughout 2020 and the first half of 2021, Microsoft Teams has become omnipresent in our professional - and for many of us, personal - lives. But with the opening up of our offices coming progressively closer, and hybrid working now having established itself as most organisations' preferred working model for the 'new norm', we must consider how we can accommodate the needs of both office and remote workers, ensuring they can maintain the same quality of omnichannel interaction, communication, and collaboration that has been cultivated throughout the pandemic.